Your friendly neighborhood Bugman serving Eastern Iowa! 

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Frequently Asked Questions

Here are most frequently asked questions that our technicians receive:

  • How do I schedule an appointment?

Our technicians call our customers prior to their routine service.  If you are a new client, please call our office at (319)665-BUGS(2847) to schedule service.  You can also schedule a service call on our website. 

  • Do I need to stay at home all day and wait for service?

You will be given a two hour window for when to expect service.  However, if you have a specific time to when you need service done on a particular day, we will do what we can to grant your request.  If you are having outside service done, you do not have to be on the premises.  We only ask that you leave your gate unlocked so we can have access to the perimeter of the property. 

  • Are there any discounts?

We love referrals!  If you refer a client to Alias The Bugman you will receive 25% off your subsequent service within a three month period.  If you choose to prepay for the entire year, you will receive a 10% discount. 

  • What insects does the general pest service cover?

Spiders, crickets, ants, beetles, silverfish, earwigs, millipedes, centipedes, rodents are generally covered under routine pest control services.  However severe infestations may require more difficult treatment strategies and are charged accordingly.

  • How may I pay for service?

Payments may be made several different ways.  You may pay with cash or check at the time of service, call payment in over the phone or we also accept Venmo. Customers on our recurring quarterly service plan can also pre-pay annually and will receive a 10% discount for paying up front!

  • How much does pest control service cost?

The price of pest control is variable upon the square footage of the home.  Square footage of the house or business is determined by the measurement of the house and garage.  As the squre footage gets larger, the price will increase.  If the property lot size is extra large, the price will go up accordingly.  For example, if the quarterly service for a home with an average sized lot would be $60.00 charged every third month.  This would equal out to $20.00 per month for pest control service.         

  • Is there a price difference between interior and exterior service?

The price is not increased for interior treatment. The primary cost for general pest control is in the exterior treatment. The interior service is treated on a complimentary basis.

  • Does my interior need to be served every service date?

On the interior of a home, the chemical will last 4-6 months.  On the exterior of the home, you have external factors such as the sun, wind, rain, etc. that will make the chemical deteriorate faster.  It is recommended that the exterior of your home is serviced every three months, while the interior is on an as-needed basis. 

  • When you come to my home, where will you treat?

First and foremost, our technician will inspect your property and advise you of their findings as well as a strategic plan for managing the problem bugs. From that point, the technician will make pesticide applications to the insects hiding places as well as placing a chemical barrier around your home. This usually includes treating the eaves, bases of windows and all entryways into the home. The interior treatment (if you choose this portion of the service) typically includes treating at the doorways, windows, under cabinets and other areas that insects can hide.

  • How often should I have service?

We recommend a quarterly service as our material lasts an average of 90-100 days.  However, Alias The Bugman offers several different service plans to fit your specific needs.

  • What is the difference between quarterly and one time serice?

Consumers who are on a quarterly service plan typically find that they have virtually no pests, versus those who only receive as needed services. Those clients also end up spending more on average for pest control per year than those who have regular quarterly service.  Besides saving money, clients who are on a quarterly plan can have the peace of mind that Alias the Bugman will keep them pest free. 


  • What if I still notice bugs after my service?

Typically, it takes anywhere from five minutes to 48 hours for a bug to die after it comes in contact with the chemical.  It is also normal to see dead insects in or outside of your home after a service.  However, if you are still seeing pests in your home after a service, just give us a call and we will come out and take care of the pest problem, free of charge.

  • I keep a clean house.  Why do I still have bugs?

Typically insects will come inside when outside conditions make it uncomfortable for them or they are simply looking for food and moisture. You have won half the battle with bugs if you keep a clean house and the exterior grounds do not offer the insect much in the way of harborage. The next part is to seal your home in a manner that excludes insects from the interior. Sealing plumbing fixtures inside and outside and adding weather stripping to doors will make a world of difference.

  • Do I have to leave my house during a service?

Usually not. Our general pest control service is safe for you, your family and pets.  However, during certain types of services such as fogging and flea and tick treatments, it’s better if all occupants leave the home for a period of time. Please consult our helpful and knowledgeable staff for specifications.

  • Is pest control service safe for myself, children and pets?

As a family owned company, we hold the safety of your family and pets first and foremost.  All chemicals used by Alias The Bugman are inspected and certified by the Environmental Protection Agency (E.P.A.).  The chemicals are odorless and are actually safer than many common housecleaning agents people use multiple times during the day.  Insects also carry many diseases that could cause harm to your family and pets. 

  • What should I look for when choosing a pest control company?

There are a number of factors that may differentiate pest control companies from one another. Following are some general guidelines for choosing a pest control company:

  • Look for a reputable company with representatives knowledgeable about pest and/or termite habits, types of construction, treatment specifications and state regulations.
  • Ask friends and associates to recommend companies they have used.
  • Find out if continued coverage is offered that includes treatment for reinfestation and repairs for future damage and ask if it is renewable.
  • Be certain the company is licensed by your state's regulatory agency.

  • Why do I need a pest control professional?

The pest management professional relies on pesticide application as just one part of a total pest management program. The untrained consumer, who purchases a pesticide over-the-counter, can only make an intuitive judgment on how to properly apply the pesticide. However, the professional pest management technician relies on training, expertise and more sophisticated techniques to manage pests in an environmentally friendly manner.